Shipping & Returns

Shipping

SHE HAS RISEN™

We can ship to virtually any address in the world. Note that there are restrictions on some products and some products cannot be shipped to international destinations. The item/s that you purchase will be created and shipped within 2-5 business days from the nearest location to your delivery address. Please see 'shipping from' category for precise shipping from locations for each item. It takes 3-20 business days for delivery depending on where the item/s are being shipped from. The average time for delivery is 7-13 business days. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items, the time it takes to create them and the shipping provider we use. All international delivery is FREE. There may be a custom charge payable by you if you are ordering outside of the EU.  

 

Amethyst Fox®

We can ship to virtually any address in the world. Note that there are some restrictions on some products and some products cannot be shipped to international destinations. The item/s that you purchase will be shipped within 1 business day from the U.K to your delivery address. Delivery time and cost will depend on the shipping options you choose and depending on the shipping provider you choose, shipping date and cost estimates may appear on the shipping quotes page. 

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound

 

Returns Policy

SHE HAS RISEN™

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

We will not accept items that have been worn, washed, had the tags removed, or if you have ordered the wrong size, ordered the wrong product or no longer want the item/s.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

 

Amethyst Fox®

You may return most new items within 30 days of delivery for a full refund, we'll also pay the return shipping costs if the return is a result of our error  (you received an incorrect or defective item).

We will not accept items if you have ordered the wrong size, ordered the wrong item or no longer want the item.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.